Shipping policy
SHIPPING POLICY
When you purchase goods from our Site (Miranda P. Charles, hereafter known as the Site), the goods will be delivered through one of the following methods:
1. Digital goods are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see it, please check your Spam, or if using Gmail, check your Promotions tab.
2. Print books are delivered by shipping. Print books are shipped by Miranda P. Charles or BookVault. Print time is usually 72 working hours. After the books are printed, they are shipped.
Average shipping times:
To USA: 5 to 7 working days
To UK: 1 to 3 working days
To Europe: 3 to 5 working days
To Australia: 5 working days
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if buying physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds do not apply to the following goods: Digital goods: ebooks and audiobooks.
These are instant downloads.
Refunds for physical goods.
There is no return for change of mind. Returns are given for faulty items if you contact us within 7 days of receiving the item (according to the tracking).
For refund queries, please email admin@mirandapcharles.com within 7 days of receiving your product (according to the tracking). Please use the subject "Returns" and include your name, order number, reason for return, and photographs of the faulty item. If item is faulty, we will refund or resend your goods - your choice. We
want you to be happy!